Privacy Policy

Last updated: October 18, 2026

Blue Square Branding (“BSB,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, and share personal information when you visit bluesquarebranding.com, contact us, place an order, or use an organization or company store we operate.

For privacy questions or requests, email info@bluesquarebranding.com.

1. Information we collect

Information you provide

Depending on how you use our services, we collect information such as:

• Your name, email address, phone number, and organization.
• Billing and shipping addresses.
• Account registration and login information.
• Products ordered, quantities, sizes, colors, and purchase history.
• Logos, artwork, names, numbers, and other customization details.
• Information submitted through quote requests, contact forms, and customer support messages.
• Information needed for an organization’s approved ordering or payment arrangements.

Please provide only information needed for your request or order. Do not submit Social Security numbers, medical information, payment card details, or other sensitive information through general contact forms or artwork uploads.

Payment information

Payments are processed through payment providers, including Square. Payment details are submitted to the payment provider to authorize and complete your transaction.

We receive information needed to manage orders and payments, such as payment status, transaction references, and limited payment-method details. Please do not email us your full card number or security code.

Payment providers also handle information under their own privacy policies.

Information from organizations

If you use an organization or company store, your organization may provide information needed to administer its program, such as your name, contact information, location, eligibility, or an employee or member identifier.

The information involved depends on the program and its ordering arrangements.

Information collected automatically

When you use our website, we and our service providers may collect:

• IP address and approximate location derived from it.
• Browser, device, and operating system information.
• Pages visited, referring websites, and interactions with website features.
• Dates and times of visits.
• Technical logs, error information, and security-related activity.
• Cookie identifiers and similar browser information.

The information collected depends on your browser settings, privacy choices, and the website features you use.

2. How we use information

We use personal information to:

• Respond to inquiries and prepare quotes.
• Create and manage accounts.
• Process payments and fulfill orders.
• Prepare artwork, personalization, and customized products.
• Arrange shipping and provide order updates.
• Handle returns, refunds, corrections, and customer support.
• Operate organization and company-store programs.
• Maintain and improve website functionality and accessibility.
• Understand website traffic and the effectiveness of our content and marketing.
• Detect fraud, investigate errors, and protect our services.
• Maintain business records and meet applicable legal obligations.

We may also send marketing emails where permitted by law and consistent with your preferences.

3. How we share information

Service providers

We share information with providers that help us operate our business and complete your requests. These include providers supporting:

• Payment processing, including Square.
• Shipping and fulfillment, including ShipStation and shipping carriers.
• Product sourcing, decoration, and production.
• Website hosting, data storage, and technical support.
• Email delivery and customer communications.
• Website analytics.

For example, a carrier needs your delivery address, and a production partner may need the artwork or personalization required to produce your order.

Your organization or program administrator

For organization and company-store orders, we may share relevant information with the organization administering the program.

Depending on the arrangement, this may include your name, order selections, sizes, personalization, delivery details, payment status, and information needed to administer approved billing or payroll deductions.

Organizations may handle information under their own privacy policies. Contact your organization if you have questions about its use of program information.

Legal and security purposes

We may disclose information when reasonably necessary to comply with applicable law or legal process, protect people and property, investigate fraud or misuse, or establish or defend legal claims.

Business transactions

Information may be disclosed or transferred as part of a proposed or completed merger, acquisition, financing, reorganization, or sale of business assets, subject to applicable protections and legal requirements.

At your direction

We may share information when you ask us to do so or authorize a particular disclosure.

4. Cookies and website analytics

We use cookies and similar technologies to support website functions such as account sessions, shopping carts, preferences, and security.

We also use Google Analytics to understand website activity, including which pages people visit and how they interact with our website. Depending on configuration and your privacy choices, analytics may use cookies and collect device, browser, and interaction information.

Learn more about Google’s handling of information at How Google uses information from sites or apps that use its services.

You can manage cookies through your browser settings. Blocking certain cookies may affect features such as signing in or completing an order.

Google also provides a Google Analytics opt-out browser add-on. This tool applies to supported browsers and does not prevent every form of website logging or data collection.

Where consent is required for particular cookies or technologies, we will request it before using them.

5. Marketing and order communications

You can unsubscribe from marketing emails using the unsubscribe link in the message or by contacting info@bluesquarebranding.com.

Unsubscribing from marketing does not stop messages needed to manage an order, respond to a request, communicate a security issue, or provide another service you requested.

We do not use customer artwork or identifiable completed projects in public marketing without permission.

6. How long we retain information

We retain information for as long as reasonably necessary for the purposes described in this policy.

Retention depends on the information and circumstances, including:

• Whether an account or organization program remains active.
• Whether records are needed to fulfill an order, support reorders, or resolve a dispute.
• Tax, accounting, payment, and other legal recordkeeping requirements.
• Fraud prevention and security needs.

Order artwork and production details may be retained to support repeat orders and customer service.

When information is no longer needed, we take reasonable steps to delete it or de-identify it. Backup copies may remain until they are removed through normal backup-retention processes.

7. Your privacy choices and requests

You can contact us to request access to, correction of, or deletion of personal information associated with you.

Depending on your location and applicable law, you may also have rights to obtain a portable copy of information, withdraw consent, or opt out of certain processing, including qualifying sales, targeted advertising, or profiling.

To submit a request, email info@bluesquarebranding.com with the subject line Privacy Request.

We may need to verify your identity or authority before completing a request. Please do not send sensitive identity documents unless we specifically request a secure verification method.

Some information may need to be retained to complete transactions, maintain required records, protect against fraud, or meet other legal obligations. We will explain applicable limitations when responding.

If we decline a request, you may ask us to reconsider by replying with the subject line Privacy Appeal. We will review and respond as required by applicable law.

We will not discriminate against you for exercising privacy rights protected by law.

For information controlled by your employer or another organization, we may direct you to its administrator or coordinate the request with that organization.

8. Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information.

No website, storage system, or transmission method is completely secure. We cannot guarantee absolute security.

Keep your account credentials private and contact us promptly if you suspect unauthorized use of your account.

9. Children’s information

Our website and purchasing services are intended for adults and authorized organization representatives, not for children under 13 to use independently.

Parents, guardians, or authorized organizations may provide information about a child when ordering products such as personalized team apparel. Please provide only the information needed to complete the order.

We do not knowingly collect personal information directly from children under 13 through their independent use of our website.

If you believe a child has submitted personal information directly without appropriate authorization, contact us so we can investigate and take appropriate action.

10. Third-party websites

Our website may link to third-party websites or services. Their information practices are governed by their own privacy policies.

A link does not mean that BSB controls or endorses those practices.

11. Where information is processed

We operate in the United States. Our service providers may process information in the United States or other locations where they operate.

Privacy laws in those locations may differ from those where you live. Where applicable, we use safeguards required by law for transfers of personal information.

12. Changes to this policy

We may update this Privacy Policy as our services, practices, or legal obligations change. The date above identifies the latest revision.

For material changes, we will provide additional notice or obtain consent where required by applicable law.

13. Contact us

For questions about this Privacy Policy or requests concerning your information, contact:

Blue Square Branding
info@bluesquarebranding.com